Improve your customer lifetime value

Ericka Rodriguez, founder of Axiology Beauty “Our biggest challenges before hiring Sophia was not having the time needed to enhance our email flows. It was definitely frustrating and constantly looming over our heads as we knew that the way to win in email marketing is setting these flows up.

It was great that Sophia took ownership of that and did a great job. What we really appreciated about working with Sophia was her effective communication and organization. She is a true professional. Some wins include our open rate increasing, bounce rate decreasing, and getting SMS set up and running profitably. 

Overall, we’ve had a great partnership we’ve thoroughly enjoyed!”

Cathy Phan, co-founder of Huppy

“One of the biggest challenges we faced was having a marketer who did not understand our target audience and brand ethos. We felt like our audience was not spoken to correctly and it really turned us off having our emails be too ‘salesy.’

With Sophia, we are doing a lot more story-telling in our emails about why our brand exists, showcasing the people behind the brand, and as a result, we've seen an increase in sales and better communication to our audience.

Not only has Sophia helped with email/SMS marketing, she's also helped us in other areas within digital marketing such as recommending a referral program and changes to the current site to ensure brand consistency.

If you're a brand who is mission-driven, it's very important that your audience has the right person communicating to them. Sophia has gone above and beyond for us and we're very happy with the results.”

Manuel Rappard, COO & Co-Founder of The June Cup

“Everything changed with Sophia & her team on board. We underwent a tremendous amount of growth with her.

Sophia helped us smash quarterly sales goals. The biggest benefit truly was to have Sophia analyze and nurture the growth of the company.

She also established best practices for email marketing, user journey (upsells) and analytics which resulted in an overall better understanding of the fundamentals of our business and how to positively impact them.

Just hire her! You won’t regret it.”