Hire Sophia and

Improve your customer lifetime value


CRM Marketer / Head of Retention / Head of Retention
Fort Collins, CO

20-40 /hr(s) per week


About Sophia

Hey, I'm Sophia! I'm an email & SMS marketing expert for e-commerce brands. I've helped 7 & 8 figure e-commerce brands earns millions of dollars in SMS & email revenue.

I believe in the power of email & SMS marketing. Why?

🌟 4 billion people use it. 🌟 People spend hours everyday in their inbox. 🌟 20% average open rate across industries. 🌟 2-3% average click through rates. 🌟 It has a 36x-42x average return on investment.

That’s why.

Here's how I can help your brand grow:

📬 Email & SMS Strategy Complete campaign planning, scheduling, & management Audience segmentation Mapping & optimizing the customer journey

♻️ Optimizing for Retention Email & SMS flow automation Upsell, downsell, & cross-sell implementation Lead generation & pop-up A/B testing Custom quiz & survey implementation w/ OctaneAI & KnoCommerce

📝 Content Production Email templates Email design Copywriting

Before taking on new work, I always get on a call with the client for at least 15 minutes to make sure it's a good fit for both of us. And I'll be honest with you if it isn't!

~ We'll probably be a good fit if ~

✅ You looked through my portfolio & case studies and liked what you saw ✅ You're eager to trying new things with your copy and email marketing ✅ You know what you need, but are open to suggestions and creative guidance ✅ You love your business or project (I like working with happy people!)

Let's make some magic happen!


Email Marketing
CRM Strategy
Retention Strategy
Email Design
Marketing Strategy


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Industry Experience

Health & Beauty
Apparel & Accessories
Home & Garden
Jewelry & Watches
Mental Health & Wellness
Books & Music & Movies
Pet Supplies
Baby & Kids Products
Food & Beverage
Subscription Boxes

Brand Experience

Blume / Axiology / TheraBox

Case Studies

Portfolio Overview
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Increasing revenue by 36% through email
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Founder testimonials
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