Communication & Collaboration FAQs
We ask all our Starters to respond within 1 business day, and some may respond within hours or even minutes.
We send frequent reminders to Starters to respond to brand outreach. After 7 days of non-responsiveness, we’ll send 1 final reminder, then remove their profile from the platform. This constant curation ensures only active Starters are available on the platform
We’re working on building meeting scheduling into our platform, but in the meantime you can either A) Find a time that works for both of you, then share your email to schedule an invitation or B) Share a calendar link, if you have one. After your initial meeting, please return communications to the platform.
Amazing! Once you agree on scope, terms, and payment, you or your Starter can initiate a project via The Starters platform. If you’re doing it, go to their profile (just click into your messages with them above, then click their photo), hit the hire button, fill out project details, and you’re off to the races!
We do not dictate payment terms. Your payment schedule is whatever you and your Starter agree upon. Starters will initiate an invoice via their Starters dashboard upon your agreed cadence. Once sent, invoices are due within 7 days. Most invoices are payable via Stripe with credit card and/or bank transfers, but some Starters may choose to disable credit card payments due to processing fees.
Members on our annual plan ($195/mo, prepaid for the year) can take Starters off platform to pay. Email us at hello@hirethestarters.com to switch your billing cadence.
Members on our annual plan ($195/mo, prepaid for the year) can hire Starters as full-time employees. Email us at hello@hirethestarters.com to switch your billing cadence.
Have more questions? Send us a note at hello@hirethestarters.com
Communication & Collaboration FAQs
Yes. If a brand reached out via direct message, please respond even if it’s not a good fit. You can simply let them know it’s not a good fit.
The quicker the better… and the more likely you get hired! We do ask that all Starters respond within 1 business day of initial outreach.
As much as we try to prevent this through education + requiring brands to pay to access the platform, this does happen from time-to-time. If you don’t hear back, feel free to follow up in-platform.
We’re working on building meeting scheduling into our platform, but in the meantime you can either A) Find a time that works for both of you, then share your email to schedule an invitation or B) Share a calendar link, if you have one. After your initial meeting, please return communications to the platform.
Amazing! Once you agree on scope, terms, and payment, you or the brand can initiate a project via The Starters platform. If you’re doing it, navigate to the “Start a Project” tab in the main menu, fill out project details, and you’re off to the races!
First, you need to connect your Stripe account - visit your dashboard to do so if you haven’t already. Once this is complete and a project has started, you’ll see the option to “Generate Invoice” next to each active project on your Starters dashboard.
We do not dictate payment terms. Your payment schedule is whatever you and the brand agree upon. You can initiate an invoice via their Starters dashboard upon your agreed cadence. Once sent, invoices are due within 7 days. Invoices are by default payable via Stripe with credit card and/or bank transfers, but you can adjust your payment methods in your Stripe dashboard.
No, payments must be processed via The Starters. We do not take any cut of your pay, nor do we hold payment. Payments flow directly from brands into your Stripe account. We have exceptions for Starters in countries where Stripe does not operate and for boutique agencies who pay to be listed on our platform. If either of these apply to you, reach out to us at hello@hirethestarters.com.
Brand members on our annual plan can hire Starters as full-time employees. If you reach an agreement with a brand to be hired full-time, please email us at hello@hirethestarters.com to let us know.
Have more questions? Send us a note at hello@hirethestarters.com






