At Dr. Squatch, a leading DTC personal care brand, Neo led product design across growth and design systems as Senior Product Designer. He owned end-to-end design for web experiences, driving conversion-focused UI improvements in close collaboration with Product, Engineering, and QA. Neo evolved the design system to support scalability and consistency across the product, and helped shape the design direction for high-traffic acquisition and retention flows. His work spanned ideation through final UI handoff, with a focus on usability, engagement, and measurable user outcomes.

At American Century Investments, Neo designed user-centered experiences across web, iOS, and Android for a leading asset management firm. He conducted user research and usability testing to inform product decisions on complex financial workflows, built and maintained a scalable design system and component library, and partnered cross-functionally to align user needs with business objectives. His work brought clarity and usability to products used by retail and institutional investors.

At Ring (an Amazon company), Neo designed and refined responsive web interfaces with a focus on usability and clarity. He supported design system development and visual consistency across connected-device product lines, working within a large cross-functional org to deliver polished, on-brand digital experiences.