solve your attribution problems
Improve your customer lifetime value
solve your attribution problems
Improve your customer lifetime value
Marina
Reviews
Marina Carroll is a results-driven retention expert with over a decade of experience building and scaling 8 & 9 figure brands in the D2C space.
Her career spans over agency work as well as in-house roles at BYLT Basics, Caraway, Sand Cloud, Simon Pearce, Mailchimp/Intuit, Bio-Rad Laboratories, Verb Energy Bars and Pokémon Shirts x Original Stitch. Across every role, Marina brings a unique blend of creative thinking, analytical rigor, and deep channel expertise, making her a powerhouse in the retention space.
As the lead CRM on Caraway, she led the 2024 Q4 strategy and was able to move fast and produce big wins. +70% Klaviyo-attributed revenue, +42% post-purchase flow revenue, +63% repeat purchasers
By completely overhauling BYLT Basics' segmentation strategy and expanding their flows/journeys roadmap, she unlocked new levels revenue for the brand. This led to a 25% lift in total email revenue and a 54% increase in flow performance, driving $6.1M in incremental revenue in 2024.
Most recently, she has worked with leading D2C brands like BYLT Basics, Sand Cloud, and Simon Pearce where she has optimized lifecycle flows, mapped-out and deployed retention strategy, and helped scale revenue through performance-driven email, push strategy and SMS marketing.
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