solve your attribution problems
Improve your customer support
solve your attribution problems
Improve your customer support
solve your attribution problems
Improve your customer support
solve your attribution problems
Improve your customer support
Hudson
Grey Space
AI Automation Expert / CX Director / Product Manager
Los Angeles, CA
Free Consulting Calls
Accepting New Clients
Reviews
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We help companies optimize their operational processes with cutting-edge technology solutions tailored to their unique challenges. Our comprehensive operations technology services are designed to transform your business from the inside out with services from Managed Helpdesk, Fractional Leadership, Systems Integrations, Training & Education, Tooling Audits & RFPs, and AI Readiness Exercises.
Paid Consulting Call
$
225
Average Project Size
$
4500
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
4500
Monthly Retainer
Fractional head of cx, business systems admin, ops tools admin
Starting at
$
3500
Customer Support Audit
In depth review of your customer support tech stack and processes with a report on findings and recommendations
Starting at
$
5000
Org Structure Audit
A review of your customer care organization to find pathways towards agent efficiency, automation opportunities, and faster, higher quality care.
Starting at
$
6500
Tech Stack Audit
Larger in depth review of an operations org tech stack, including care tools, chatbots, crms, telephony, CDPs, and integrations.
Starting at
$
6500
Paid Consulting Call
$
225
Average Project Size
$
4500
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
4500
Monthly Retainer
Fractional head of cx, business systems admin, ops tools admin
Starting at
$
3500
Customer Support Audit
In depth review of your customer support tech stack and processes with a report on findings and recommendations
Starting at
$
5000
Org Structure Audit
A review of your customer care organization to find pathways towards agent efficiency, automation opportunities, and faster, higher quality care.
Starting at
$
6500
Tech Stack Audit
Larger in depth review of an operations org tech stack, including care tools, chatbots, crms, telephony, CDPs, and integrations.
Starting at
$
6500
Skills
Product Management
A/B Testing
Conversion Rate Optimization (CRO)
Product Analytics
Agile Frameworks (Scrum & Kanban)
Artificial Intelligence
Audience Segmentation
CRM Strategy
Customer Journey Mapping
Digital Transformation
Web Analytics
Tools
No items found.
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Kustomer
PostHog
Segment
Ada
Gorgias
Gladly
Salesforce
Mixpanel
Braze
Customer io
Intercom
Recharge
Zapier
Industry Experience
Consumer Technology
Online Auctions & Marketplaces
Healthcare
Mental Health & Wellness
Restaurants & Hospitality
Health & Beauty
Baby & Kids Products
Pet Supplies
Subscription Boxes
Online Ticketing
Cannabis
Brand Experience
Current & Past Clients
Spring Health / Turo / Sweetgreen
Case Studies
Join The Starters for full access
How The Starters Stacks Up:
The Starters | Marketerhire | Upwork | Full-time HIre | Agency | |
|---|---|---|---|---|---|
| Time to hire | Less than 24 hours | 3-5 days | 1-2 weeks | 4-12 weeks | 4-12 weeks |
| Hire by the hour | |||||
| Cost | Starting at $50/hr | $90/hr - $200/hr | Starting at $10/hr | $50 - $200k / year | $10 - $50k / mo |
| Vetting Process | Experience review, interview, sample work, reference check | Experience review, interview | None | N/A | N/A |
| Full marketplace visibility | N/A | N/A | |||
| Minimum Committment | None | $1,500/mo | None | None | 6-12 months |
THE ONLY FREELANCER MARKETPLACE BUILT FOR E-COMMERCE BRANDS, AND FULLY VETTED BY E-COMMERCE EXPERTS.
Become a memberWHY YOU SHOULD CHOOSE THE STARTERS
Top-tier Talent
You've experienced the pain of using Upwork and Fiverr. Our 3- step vetting and verification process ensures you have only the best talent to choose from.
Hire Immediately
Browse & contact 250+ Starters directly from our online platform. No recruiters, account managers, or turnaround delays to deal with.
No Commissions
Direct freelancer relationships with no ongoing commissions or rate premium charged to brands or freelancers. We only charge our flat monthly subscription- nothing else.
IT’S TIME TO UPGRADE FROM UPWORK
Become a Starters member and gain access to top-tier e-commerce talentyou can’t find anywhere else.





30 Minute Consulting Call
Free
Paid Consulting Call
$
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Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
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Monthly Retainer
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Starting at
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