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Hire Chrissy Today And

solve your attribution problems

Improve your customer lifetime value

Improve your customer lifetime value

Optimize your CRM flows

Build a community of raving fans

Hire Chrissy Today And

solve your attribution problems

Improve your customer lifetime value

Improve your customer lifetime value

Optimize your CRM flows

Build a community of raving fans

5.0

Chrissy

Head of Retention / Head of Growth / Growth Marketer
Jacksonville, FL

41+ /hr(s) per week

Free Consulting Calls
Full Time
Join The Starters for full access

Reviews

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About

Chrissy is a seasoned growth and retention marketing strategist with over 13 years of experience scaling DTC brands. With a Master’s in Psychology and a strong foundation in consumer behavior, she specializes in building and executing data-backed strategies that increase customer LTV, reduce churn, and drive sustainable revenue growth.

As the former VP of Marketing at HexClad, Chrissy led growth and retention for one of the fastest-growing DTC cookware brands, overseeing a $100M+ revenue business. She managed cross-functional teams across paid media, lifecycle marketing, creative, and web development experience that now shapes how she leads day-to-day performance execution and eCommerce strategy for consumer brands in high-growth mode.

Currently, Chrissy partners with fast-scaling brands to lead marketing execution, lifecycle strategy, and performance management. She acts as the strategic and operational hub between internal teams, external vendors, and executive stakeholders, ensuring alignment across goals, workflows, and results. She owns channel strategy across retention, paid media, and web, and is deeply involved in both execution and optimization.

Her recent work includes:

- Leading retention strategy and flow optimization for Transparent Labs (Welcome, Winback, Post-Purchase), including A/B testing, churn reduction, and LTV growth.

- Running campaign segmentation, attribution strategy, and testing at Mugsy to recover declining email revenue and realign lifecycle and paid efforts.

- Driving subscription retention at Dirtea through SKU-level onboarding flows, cohort analysis, and lifecycle architecture across Klaviyo, Shopify, Skio, and Peel.

- Spearheading strategic planning, performance reviews, and execution at brands like Modern Gents, Hotel Collection, Aroma360, and AI Nutrition—balancing limited resources with ambitious growth goals.

Chrissy is platform-fluent in Shopify, Klaviyo, Skio, Postscript, Salesforce, Stripe, Peel, Asana, Google Analytics, Meta Ads, and Google Ads, and thrives in roles where she can bridge strategic vision with hands-on execution.

Hire Chrissy for...

Connect your calendar to start accepting intro and consulting calls.
Connect Calendar
Free Consulting Call
An quick 30 min consulting call
$
0
$
0
Connect Stripe to enable paid consulting calls.
Connect Stripe
Complete setup
Paid Consulting Call
A long 60 min consulting call
$
150
$
150
Paid Consulting Call
$
150
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
150
Monthly Retainer
Head of Retention, Fractional Retention
Starting at
$
5500
Retention Strategy Audit
I go through your full lifecycle setup; email flows, SMS, segmentation, post-purchase, win-back. I find where you're leaking customers and revenue. You get a prioritized list of what to fix first and what each fix is actually worth.
Starting at
$
2500
Marketing Strategy Audit
A full-funnel look at how your marketing is really performing, paid acquisition, creative, channel mix, CAC, and how all of it ties back to your unit economics. I tell you what's working, what's quietly burning budget, and where the biggest wins are hiding
Starting at
$
2500
Starting at
$

Hire Chrissy for...

Free Consulting Call
An quick 30 min consulting call
$
0
Paid Consulting Call
A long 60 min consulting call
$
150
Paid Consulting Call
$
150
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
150
Monthly Retainer
Head of Retention, Fractional Retention
Starting at
$
5500
Retention Strategy Audit
I go through your full lifecycle setup; email flows, SMS, segmentation, post-purchase, win-back. I find where you're leaking customers and revenue. You get a prioritized list of what to fix first and what each fix is actually worth.
Starting at
$
2500
Marketing Strategy Audit
A full-funnel look at how your marketing is really performing, paid acquisition, creative, channel mix, CAC, and how all of it ties back to your unit economics. I tell you what's working, what's quietly burning budget, and where the biggest wins are hiding
Starting at
$
2500
Starting at
$

Skills

A/B Testing
Brand Marketing
Business Strategy
Content Strategy
Growth Strategy
Marketing Strategy
Digital Marketing
SMS Marketing
Performance Marketing
Retention Strategy
Marketing Operations

Tools

Motion
Motion helps media buyers and creative teams create powerful visual reports, helping you generate more revenue from your TikTok, Facebook, and YouTube ads.
Exclusive Offer
20% Off for 3 months, 14-Day Free Trial
AfterSell
AfterSell’s Shopify upsell app helps brands create a cart, checkout, & post purchase upsell experience to boost sales by 30%.
Exclusive Offer
30-Day Free Trial, White Glove Onboarding
PostPilot
Personalized Direct Mail Delivers at Every Stage of The Customer Journey.
Exclusive Offer
$500 in Credits (for $5M+ brands) + 4th Month Free
Asana
Attentive
ClickUp
Excel
Google Analytics
Grin
Hotjar
HubSpot
Intercom
Klaviyo
Leadpages
Mailchimp
ManyChat
Meta Business Suite
Planoly
Recharge
ShareASale
Shopify Plus
Postscript
Figma
Skio
Triple Whale
AppLovin
Lifetimely
PostPilot
Unbounce
Zendesk
Yotpo

Industry Experience

Health & Beauty
Jewelry & Watches
Digital Products
Sexual Wellness
Mental Health & Wellness
Home & Garden
Apparel & Accessories
Subscription Boxes
Food & Beverage
3rd Party Retailers (Online & Physical)
Agency

Brand Experience

Hexclad / Modern Gents / New Standard

Case Studies

Driving 132% YoY SMS Revenue Growth for a DTC Denim Brand
Read More
Increase ROAS 30% for HexClad
Read More
Grew company from $400k-2M in 6 months, guided the launch of SaaS product- More Gym Members
Read More
Driving 132% YoY SMS Revenue Growth for a DTC Denim Brand
Read More
Increase ROAS 30% for HexClad
Read More
Grew company from $400k-2M in 6 months, guided the launch of SaaS product- More Gym Members
Read More

Join The Starters for full access

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Time to hireLess than 24 hours3-5 days1-2 weeks4-12 weeks4-12 weeks
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CostStarting at $50/hr$90/hr - $200/hrStarting at $10/hr$50 - $200k / year $10 - $50k / mo
Vetting ProcessExperience review,
interview, sample work,
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Experience review,
interview
NoneN/AN/A
Full marketplace visibilitycheck-iconX-iconcheck-iconN/AN/A
Minimum CommittmentNone$1,500/moNoneNone6-12 months

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