No items found.

Hire Nicole Today And

solve your attribution problems

Scale your paid media

Scale your paid media

Decrease your CAC

Increase your revenue

Hire Nicole Today And

solve your attribution problems

Scale your paid media

Scale your paid media

Decrease your CAC

Increase your revenue

5.0

Nicole

Head of Growth / Head of Retention
Red Bank, NJ

20-40 /hr(s) per week

All Star
Free Consulting Calls
Full Time
Join The Starters for full access

Reviews

No items found.
Show more
Show less

About

Nicole is a senior marketing strategist with deep experience in app growth, retail, and omnichannel performance. She most recently led marketing for Audible’s global app team, where she built the app growth marketing program from scratch, driving it to become the top revenue driver in just 1.5 years with $175M in incremental revenue. She also scaled subscription growth and improved operational efficiency by integrating AI into campaign development, testing, and reporting workflows.

Her foundation is in retail, where she built and optimized programs that connect physical and digital behavior. At Macy’s, she launched a retention strategy that increased app revenue per install by 1,727% and expanded the known customer base by 500X. At Clinique, she developed the brand’s first user-generated content carousel on product pages, now an industry standard.

Nicole’s work spans go-to-market strategy, lifecycle messaging, ASO (App Store Optimization), and funnel optimization. She helps brands translate strategy into action and drive results, whether launching an app, fixing retention, or building a smarter cross-channel growth engine.

Hire Nicole for...

Paid Consulting Call
$
300
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
115
Monthly Retainer
Fractional Growth Strategy Retainer Ongoing support to optimize your marketing funnels, launch tests, improve retention, and grow LTV. I serve as your thought partner across performance, product marketing, and CX strategy—without the overhead of a full-time hire.
Starting at
$
1500
CRO Audit
A comprehensive audit of your customer experience—from first touch to final conversion. I’ll identify drop-off points, friction in your onboarding or purchase flow, and missed opportunities for engagement or monetization. Whether you're focused on subscriptions, purchases, or account creation, I’ll review your current experience through the lens of both user behavior and business goals. You’ll walk away with a prioritized list of actionable recommendations tailored to your platform (web or app), audience, and KPIs. What’s included: Deep dive into one customer journey (app or web) Review of messaging, layout, calls-to-action, and behavioral triggers Annotated screenshots Actionable recommendations with impact ranking (quick wins vs. deeper fixes) Optional: Add-on review of data (if GA, Mixpanel, or similar access is available), additional platforms, follow-up consult, or A/B test planning
Starting at
$
750
Retention Strategy Audit
What’s included: A full teardown of your retention ecosystem. From onboarding to reactivation, I’ll assess the journey for gaps in messaging, cadence, and user motivation—then provide actionable fixes. Deliverables: Review of lifecycle touchpoints (email, push, in-app, etc.) Identification of churn risk signals Recommendations for segmentation, timing, and content Prioritized roadmap by stage (onboarding, habit-building, winback)
Starting at
$
950
Org Structure Audit
What’s included: I review your current marketing team structure, workflows, and decision-making cadence. You’ll get insight into where communication is breaking down, what roles are missing, and how to improve execution. Deliverables: Review of team roles, responsibilities, and process docs Analysis of meeting structure, approvals, and test velocity Identification of bottlenecks or duplicated effort Strategic recommendations for rescoping or scaling
Starting at
$
1500

Hire Nicole for...

Paid Consulting Call
$
300
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
115
Monthly Retainer
Fractional Growth Strategy Retainer Ongoing support to optimize your marketing funnels, launch tests, improve retention, and grow LTV. I serve as your thought partner across performance, product marketing, and CX strategy—without the overhead of a full-time hire.
Starting at
$
1500
CRO Audit
A comprehensive audit of your customer experience—from first touch to final conversion. I’ll identify drop-off points, friction in your onboarding or purchase flow, and missed opportunities for engagement or monetization. Whether you're focused on subscriptions, purchases, or account creation, I’ll review your current experience through the lens of both user behavior and business goals. You’ll walk away with a prioritized list of actionable recommendations tailored to your platform (web or app), audience, and KPIs. What’s included: Deep dive into one customer journey (app or web) Review of messaging, layout, calls-to-action, and behavioral triggers Annotated screenshots Actionable recommendations with impact ranking (quick wins vs. deeper fixes) Optional: Add-on review of data (if GA, Mixpanel, or similar access is available), additional platforms, follow-up consult, or A/B test planning
Starting at
$
750
Retention Strategy Audit
What’s included: A full teardown of your retention ecosystem. From onboarding to reactivation, I’ll assess the journey for gaps in messaging, cadence, and user motivation—then provide actionable fixes. Deliverables: Review of lifecycle touchpoints (email, push, in-app, etc.) Identification of churn risk signals Recommendations for segmentation, timing, and content Prioritized roadmap by stage (onboarding, habit-building, winback)
Starting at
$
950
Org Structure Audit
What’s included: I review your current marketing team structure, workflows, and decision-making cadence. You’ll get insight into where communication is breaking down, what roles are missing, and how to improve execution. Deliverables: Review of team roles, responsibilities, and process docs Analysis of meeting structure, approvals, and test velocity Identification of bottlenecks or duplicated effort Strategic recommendations for rescoping or scaling
Starting at
$
1500

Skills

A/B Testing
Agile Frameworks (Scrum & Kanban)
App Search Optimization
Artificial Intelligence
Team Building
Retention Strategy
Conversion Rate Optimization (CRO)
Customer Acquisition Strategy
Digital Marketing
Digital Strategy
Growth Strategy
Marketing Strategy
SMS Marketing
CRM Strategy
Email Marketing
Retail Marketing
Campaign Strategy
Campaign Management
Creative Briefing
Product Management
Project Management

Tools

No items found.
Airtable
Appsflyer
Braze
Excel
Figma
Iterable
Kochava
Tableau
Zapier
Adobe Analytics
Canva
Asana
Looker
Basecamp
Contentful
Google Analytics
Trello
Smartsheet

Industry Experience

Books & Music & Movies
Apparel & Accessories
Health & Beauty
Footwear
Media & Entertainment
Subscription Boxes
Jewelry & Watches
Digital Products
Consumer Technology

Brand Experience

Confidential Subscription Company / Macy's / Victoria's Secret

Case Studies

Unlocking 100K Subscriptions with Segmentation (Confidential)
Read More
Macy's Login Incentive Program
Read More
Driving Scale Through Simplicity, Victoria's Secret
Read More
Unlocking 100K Subscriptions with Segmentation (Confidential)
Read More
Macy's Login Incentive Program
Read More
Driving Scale Through Simplicity, Victoria's Secret
Read More

Join The Starters for full access

How The Starters Stacks Up:

The Starters

Marketerhire

Upwork
Full-time HIre
Agency
Time to hireLess than 24 hours3-5 days1-2 weeks4-12 weeks4-12 weeks
Hire by the hourcheck-iconcheck-iconcheck-iconX-iconX-icon
CostStarting at $50/hr$90/hr - $200/hrStarting at $10/hr$50 - $200k / year $10 - $50k / mo
Vetting ProcessExperience review,
interview, sample work,
reference check
Experience review,
interview
NoneN/AN/A
Full marketplace visibilitycheck-iconX-iconcheck-iconN/AN/A
Minimum CommittmentNone$1,500/moNoneNone6-12 months

THE ONLY FREELANCER MARKETPLACE BUILT FOR E-COMMERCE BRANDS, AND FULLY VETTED BY E-COMMERCE EXPERTS.

Become a member

WHY YOU SHOULD CHOOSE THE STARTERS

Top-tier Talent

You've experienced the pain of using Upwork and Fiverr. Our 3- step vetting and verification process ensures you have only the best talent to choose from.

Hire Immediately

Browse & contact 250+ Starters directly from our online platform. No recruiters, account managers, or turnaround delays to deal with.

No Commissions

Direct freelancer relationships with no ongoing commissions or rate premium charged to brands or freelancers. We only charge our flat monthly subscription- nothing else.

IT’S TIME TO UPGRADE FROM UPWORK

Become a Starters member and gain access to top-tier e-commerce talentyou can’t find anywhere else.

Hire

Heading

for...

30 Minute Consulting Call
Free
Paid Consulting Call
$
Heading
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
Heading
Monthly Retainer
This is some text inside of a div block.
Starting at
$
Heading
This is some text inside of a div block.
This is some text inside of a div block.
Starting at
$
Heading
This is some text inside of a div block.
This is some text inside of a div block.
Starting at
$
Heading
This is some text inside of a div block.
This is some text inside of a div block.
Starting at
$
Heading
Hire
James
+