solve your attribution problems
Improve your web experience
solve your attribution problems
Improve your web experience
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Marie Ee is the Senior Product Manager of Delivery Experience at ButcherBox, a $600M+ bootstrapped e-commerce company. During their 8-year tenure at ButcherBox, Marie has scaled Product across Delivery & Fulfillment, Customer Service, Billing, Retention, and Growth through multiple 0-to-1 domain builds.
As a Product Leader, Marie is passionate about true end-to-end experiences that intersect intelligent tooling, internal users, and customer outcomes — and brings that full-stack thinking to every engagement.
Paid Consulting Call
$
85
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
85
Monthly Retainer
Ongoing strategic support for Product/Operations/Customer Support/Retention. Depending on your needs, this can include: Setting product strategy, building out your first product team, roadmapping in the short and long term, developing business cases and ROI, workflow optimization, vendor evaluations, and implementation oversight. Best for teams who've completed an audit and want continued support, or those who need a fractional Ops/CX/Product partner without a full-time hire.
Starting at
$
725
Customer Support Audit
An end-to-end evaluation of your support operations: I'll dig into ticket data, shadow agents, interview team leads and cross-functional stakeholders, map your workflows, and assess your tooling. I will then produce a detailed write-up identifying customer friction points, agent workflow inefficiencies, and suggested fixes. Suitable for organizations with support teams of all sizes.
Starting at
$
2500
Retention Strategy Audit
An end-to-end review of how and why your customers move from signup to churn. I'll analyze your business metrics, cohort data, billing, product usage, channel engagement, and customer support tickets. I'll interview internal stakeholders and customers, map your full lifecycle (onboarding, engagement touchpoints, cancellation flows, customer support), and audit your communication flows. You'll receive a detailed write-up with root causes and prioritized suggested fixes.
Starting at
$
4500
Workflow Automation
A strategic audit of your supply chain and fulfillment operations to identify inefficiencies and automation opportunities. I'll shadow your team, interview stakeholders, review customer support tickets, and assess your systems, including the shipping journey, OMS, WMS, 3PLs, and ERPs. You'll receive a detailed write-up with identified inefficiencies and prioritized recommendations. Vendor evaluation and implementation scoped separately.
Starting at
$
3200
Free Consulting Call
An quick 30 min consulting call
Paid Consulting Call
A long 60 min consulting call
Paid Consulting Call
$
85
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
85
Monthly Retainer
Ongoing strategic support for Product/Operations/Customer Support/Retention. Depending on your needs, this can include: Setting product strategy, building out your first product team, roadmapping in the short and long term, developing business cases and ROI, workflow optimization, vendor evaluations, and implementation oversight. Best for teams who've completed an audit and want continued support, or those who need a fractional Ops/CX/Product partner without a full-time hire.
Starting at
$
725
Customer Support Audit
An end-to-end evaluation of your support operations: I'll dig into ticket data, shadow agents, interview team leads and cross-functional stakeholders, map your workflows, and assess your tooling. I will then produce a detailed write-up identifying customer friction points, agent workflow inefficiencies, and suggested fixes. Suitable for organizations with support teams of all sizes.
Starting at
$
2500
Retention Strategy Audit
An end-to-end review of how and why your customers move from signup to churn. I'll analyze your business metrics, cohort data, billing, product usage, channel engagement, and customer support tickets. I'll interview internal stakeholders and customers, map your full lifecycle (onboarding, engagement touchpoints, cancellation flows, customer support), and audit your communication flows. You'll receive a detailed write-up with root causes and prioritized suggested fixes.
Starting at
$
4500
Workflow Automation
A strategic audit of your supply chain and fulfillment operations to identify inefficiencies and automation opportunities. I'll shadow your team, interview stakeholders, review customer support tickets, and assess your systems, including the shipping journey, OMS, WMS, 3PLs, and ERPs. You'll receive a detailed write-up with identified inefficiencies and prioritized recommendations. Vendor evaluation and implementation scoped separately.
Starting at
$
3200
Skills
Product Strategy
Product Roadmapping
Product Management
Agile Frameworks (Scrum & Kanban)
Workflow Automations
Tools
No items found.
Shopify
Zendesk
Canva
Klaviyo
Recharge
Claude
Optimizely
Industry Experience
Food & Beverage
Subscription Boxes
Health & Beauty
Brand Experience
ButcherBox
Case Studies
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The Starters | Marketerhire | Upwork | Full-time HIre | Agency | |
|---|---|---|---|---|---|
| Time to hire | Less than 24 hours | 3-5 days | 1-2 weeks | 4-12 weeks | 4-12 weeks |
| Hire by the hour |  | | |  | |
| Cost | Starting at $50/hr | $90/hr - $200/hr | Starting at $10/hr | $50 - $200k / year | $10 - $50k / mo |
| Vetting Process | Experience review, interview, sample work, reference check | Experience review, interview | None | N/A | N/A |
| Full marketplace visibility | | | | N/A | N/A |
| Minimum Committment | None | $1,500/mo | None | None | 6-12 months |
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Hourly Freelance Work
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Per hour
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Monthly Retainer
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