solve your attribution problems
Improve your customer lifetime value
solve your attribution problems
Improve your customer lifetime value
Hannah
Head of Retention / CRM Marketer
Austin, TX
All Star
Free Consulting Calls
Full Time
Reviews
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Hannah is an exceptional self-starter who demonstrates remarkable independence and initiative in her work. During her time at Nood, she consistently excelled on projects where objectives were often ambiguous or evolving. Rather than being paralyzed by uncertainty, Hannah has a unique ability to clarify desired outcomes independently and deliver outstanding results across all her responsibilities.
What sets Hannah apart is her willingness to go beyond her defined role to ensure project success. While she performs at her best with clear direction and structured guidance, she's equally capable of navigating ambiguous situations and driving initiatives forward with minimal oversight. Her combination of strategic thinking and execution excellence makes her an invaluable team member who can be trusted to deliver results regardless of the circumstances.
AZ
Nood
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Hannah was the Sr. Lifecycle and Retention Marketing Manager at Nood. She led the charge growing customer lifetime value and maximizing the performance of the 7-figure retention business. She defined the strategic roadmap and vision for the lifecycle and retention program. She generated $20M in attributed revenue (20% of total org revenue) through customer engagement strategies and delivering highly personalized communications.
Prior to Nood, Hannah revitalized struggling retention programs at Snap Kitchen and Dry Farm Wines. At Snap Kitchen, she improved customer retention by 30% in 6 months through targeted communication and value-driven educational content. At Dry Farm Wines, Hannah recovered 11% of canceled subscribers and improved subscription take-rate by 17% through optimized customer journey mapping.
Hannah takes a customer obsessed approach and strikes the balance between data-driven strategies and intuition. She's passionate about sustainable marketing strategies without the B.S.
Paid Consulting Call
$
125
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
125
Monthly Retainer
Own the retention marketing strategy and subscription optimization
Starting at
$
4000
Retention Strategy Audit
Full audit on existing retention efforts, including LTV analysis, profitability, and actionable insights to improve
Starting at
$
2000
Email / SMS Program Audit
Complete audit of email and SMS marketing strategies to uncover performance gaps and optimize campaign effectiveness
Starting at
$
1500
Email Flow Setup
Strategic setup of automated email flows tailored to your customer journey—welcome series, post-purchase, abandoned cart, and re-engagement
Starting at
$
Paid Consulting Call
$
125
Hourly Freelance Work
Hourly rate for ad-hoc freelance work
Per hour
$
125
Monthly Retainer
Own the retention marketing strategy and subscription optimization
Starting at
$
4000
Retention Strategy Audit
Full audit on existing retention efforts, including LTV analysis, profitability, and actionable insights to improve
Starting at
$
2000
Email / SMS Program Audit
Complete audit of email and SMS marketing strategies to uncover performance gaps and optimize campaign effectiveness
Starting at
$
1500
Email Flow Setup
Strategic setup of automated email flows tailored to your customer journey—welcome series, post-purchase, abandoned cart, and re-engagement
Starting at
$
Skills
A/B Testing
Audience Segmentation
Audience Building
Brand Marketing
Campaign Management
Campaign Strategy
Cohort Analysis
Consumer Insights
Content Marketing
Content Strategy
CRM Strategy
Customer Journey Mapping
Customer Persona Development
Email Marketing
ESP Migration
Marketing Strategy
Retention Strategy
SMS Marketing
Brand Positioning
Tools
No items found.
Asana
Attentive
Black Crow AI
Excel
Figma
Gorgias
Google Analytics
Klaviyo
Recharge
Skio
Reviews io
Triple Whale
Trello
Unbounce
Typeform
Shopify Plus
Shopify
Industry Experience
Food & Beverage
Health & Beauty
Alcohol
Brand Experience
Nood / Snap Kitchen / Dry Farm Wines
Case Studies
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The Starters | Marketerhire | Upwork | Full-time HIre | Agency | |
|---|---|---|---|---|---|
| Time to hire | Less than 24 hours | 3-5 days | 1-2 weeks | 4-12 weeks | 4-12 weeks |
| Hire by the hour |  | | |  | |
| Cost | Starting at $50/hr | $90/hr - $200/hr | Starting at $10/hr | $50 - $200k / year | $10 - $50k / mo |
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| Full marketplace visibility | | | | N/A | N/A |
| Minimum Committment | None | $1,500/mo | None | None | 6-12 months |
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Per hour
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