solve your attribution problems
Improve your customer support
solve your attribution problems
Improve your customer support
Daniel
Reviews
Dan is a seasoned CX Professional who has nearly a decade of experience working in DTC & eCommerce. Most recently, Dan worked on the agency side for AwesomeCX where he worked with notable clients including: Fabletics, Savage x Fenty, Feat Clothing, GIMME Beauty, Tipsy Elves & more. He was Client Service Director for TechStyle Fashion Group, which is the largest client within AwesomeCX's portfolio of clients.
Prior to AwesomeCX, Dan was Customer Success Manager at Pura Vida Bracelets where he lead a team of 30+ team members. At Pura Vida, Dan was an early adapter to AI in Customer Service when he implemented an AI vendor called Thankful (acquired by Gladly) in 2020. Under Dan's leadership, Pura Vida's customer service team was featured by the National Retail Federation for their approach to bringing customer service to life in a digital-first world.
Dan is passionate about helping brands level up their customer experience through the right combination of people & technology.
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How The Starters Stacks Up:
The Starters | Marketerhire | Upwork | Full-time HIre | Agency | |
|---|---|---|---|---|---|
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