At Amazon Go, I helped lead the commercialization and scale-up of the store format from pre-launch to a national fleet. I translated business strategy into product requirements, retail systems, and cross-functional workflows that allowed new stores, categories, and programs to launch cleanly and consistently.

I partnered with Product, Engineering, Merchandising, Finance, and Operations to define the tooling, data structures, and launch frameworks needed for rapid expansion. This work included building the retail-system backbone for assortment setup, pricing, inventory signals, and in-store execution.

The result was a repeatable 0→1→N playbook that enabled Amazon to accelerate expansion, reduce launch defects, and deliver a consistent customer experience across dozens of stores.

While managing large assortments and vendor portfolios at Amazon, I identified major product-data issues that were slowing growth, creating customer confusion, and causing inconsistency across retail and marketplace channels.

I led a cross-functional initiative to improve data accuracy, enhance system rules, and streamline how products were created and maintained. This included defining new data standards, creating automated checks, and partnering with Engineering to adjust internal systems.

The result was dramatically improved accuracy for thousands of SKUs, fewer pricing and detail-page defects, faster setup times for vendors, and stronger conversion due to more reliable product information. These improvements became foundational for scalable retail execution across categories.

In Amazon’s Home division, I helped scale the company’s early dropship program by partnering directly with Engineering to build the systems and workflows needed to support massive, rapid assortment expansion. As one of the business leads, I translated category and vendor requirements into product specifications, data structures, and process changes that improved accuracy, reliability, and launch speed.

With these systems in place, I led the onboarding of thousands of new vendors and the integration of millions of SKUs across furniture, décor, and hardlines. This included establishing standards for catalog data, creating clearer onboarding paths, and building the guardrails needed to maintain quality while scaling quickly.

The work unlocked a step-change in available assortment for customers, reduced setup defects, and created a repeatable, high-volume process that became foundational to Amazon’s broader dropship and marketplace growth strategies.